About Us
About the Company
Dr Delphinium Designs & Events has proudly served the Dallas Metroplex for over 20 years. We are committed to offering only the finest floral arrangements and gifts, which are backed by our prompt and friendly service. Because all of our customers are important, our professional staff is dedicated in making your floral experience a pleasant one. At Dr Delphinium we will always go the extra mile to make your floral gift perfect. Let us be your first choice for flowers.
Additional Information:
Monday to Friday - 9:00 a.m. to 6:30 p.m. Saturday - 9:00 a.m. to 6:00 p.m. Sunday - Closed
Areas Served
Our shop serves the following areas in Texas: Addison – 75001, Allen/Lucas – 75002, Allen – 75013, Carrollton - 75006, 75007, 75010, Coppell – 75019, Dallas - 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75210, 75211, 75212, 75213, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75239, 75240, 75241, 75242, 75243, 75244, 75246, 75247, 75248, 75249, 75251, 75252, 75253 75254, 75258, 75260, 75270, 75287, 75398, DFW Airport 75261, Duncanville -75116 & 75137, Farmers Branch -75234 & 75244, Frisco - 75034 & 75034, Garland - 75040, 75041, 75042, 75043, 75044, 75048, Irving - 75038, 75039, 75060, 75061, 75062, 75063, Lancaster-75134, Lewisville - 75022, 75028, 75056, 75057, 75067, 75077, McKinney - 75069, 75070, 75071, Mesquite - 75149, 75150, 75159, 75180, 75181, 75182, Plano - 75023, 75024, 75025, 75074, 75075, 75093, 75094, Richardson - 75080, 75081, 75082, Rockwall – 75087, Rowlette - 75088 & 75089, Wylie – 75098, Colleyville – 76034, Grapevine - 76051 & 76092, Keller – 76248, Roanoke/Trophy Club/Westlake – 76262, Southlake – 76092.
Specialty Services
We specialize in the following:
- Fresh flower arrangements for all occasions
- Contemporary and traditional arrangements for all occasions
- High-style floral arrangements
- Large stock of tropical flowers such as orchids, ginger and anthurium
- Funeral and Sympathy designs
- Gourmet baskets, fruit baskets, wine baskets, and gift baskets
- Blooming Plants and Green Plants
- European Plant Baskets - Our Unique mix of green and blooming plants
- Dried floral arrangements, dried floral wreaths, and custom made dried flowers
- Weddings
- Greeting cards
- Candles
- Corporate Events
- Corporate Landscaping
- Holiday Decor
- Interior Landscaping - interior Plants Design and interior plant maintenance
- Weekly Flower Service
Contact Information
If you have any questions or need more information, please contact us by e-mail at customerservice@drdelphinium.com or call us directly at (800)783-8790. We're always here to serve you and make your flower-sending experience a pleasure. Dr Delphinium Designs & Events 5806 W. Lovers Lane Dallas, TX 75225 214-522-9911
Delivery Policy
A delivery fee of $14.95 will be added to each order based on the delivery zip code, for each address. (For non-local deliveries, this fee may vary.)
U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Dr Delphinium Designs & Events can delivery on Sundays between 12:00pm and 5:00pm if placed the day before. Orders placed after that time will be delivered the following business day.
We cannot guarantee specific flowers in areas other than the Dallas Metroplex, but we can guarantee that your gift will maintain the same quality that Dr Delphinium Designs has delivered for over 20 years.
Return and Refund Policy
Our Guarantee
We guarantee 100% satisfaction. If you are not completely satisfied, please contact our Customer Service Department at 214-522-9911 or toll free at 800-783-7890.
We cannot guarantee specific flowers in areas other than the greater Metroplex , but we can guarantee that your gift will maintain the same quality that Dr Delphinium Designs & Events has delivered for over 20 years.
Sales Tax Information
Every Internet order you place with us will be charged a sales tax of 8.25%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.
Order Changes
Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery. If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at 800-783-8790. We are also unable to accept cancellations or change requests via e-mail.
Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
Returns & Refunds
If you are not 100% satisfied with your order, delivery or any part of your shopping process with Dr Delphinium, please contact our Customer Service department at 214.522.9911. We will happily offer a variety of alternatives including redelivery of a new design or a full refund. Feel free to discuss options with our team. We want you to feel fully satisfied with your experience and will do everything we can to insure that your experience with Dr Delphinium is a positive one. Customer Service is our number one priority and every customer is our most important customer.
Payment Options
We accept the following payment methods:
Visa,MasterCard,Discover Network,American Express,House Account,Paypal,ApplePay,Google Pay
Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.